Over the last few years, fast food restaurants have become a favorite target of cyber criminals. Hackers have stolen password credentials, franchise business records and customer credit card data from some of the biggest names in the industry. The consequences of a hack are serious. Claims and legal fees routinely cost businesses more than $1 [...]
As business cycles ebb and flow, companies must make important decisions about hiring and firing. By taking the right actions as an employer, you can improve your workplace culture and productivity with new hires, and ease transitions for employees after separation. However, it's important to recognize the risk that employment practices carry for your business. [...]
To say things have changed over the last year is a bit of an understatement—change has swept through every industry, including insurance. Many food and beverage clients have been asked to do the impossible—and succeeded, continuing to stay afloat in an often ambiguous and shifting environment. As a business owner, your focus continues to be [...]
Around the holidays, quick-serve restaurants can see an increase in claims. The reason for increased claims vary, but seasonal celebrations, weather and economic issues all play a part. Fast food restaurant holiday claims can cause stress and worry at a time that is already hectic and stressful. For quick-serve restaurants, we often see an increase [...]
There are unique challenges when it comes to reducing employee theft at quick-service restaurants. Margins are thin, turnover is high, and almost everything is a consumable. While many businesses focus on external theft, restaurants face a significant risk from their own employees. According to the National Restaurant Association, up to 75% of inventory shortages and [...]
You may have noticed that demand in the food delivery industry is exploding. Even before COVID-19, more and more consumers were ordering delivery. With new health and safety guidelines, most quick service restaurants are considering adding delivery service or working with third-party delivery services such as DoorDash and Uber Eats. But it's important to understand [...]
Parking lot improvements can make a big difference for the customer experience and curb appeal of your restaurant business. Every parking lot poses a risk for cars, pedestrians and property, as customers and employees can be involved in accidents and cause damage. Improperly maintained parking lots may pose an increased risk for your business. However, [...]
While you hope your restaurant will not face severe weather during hurricane season, it always pays to be prepared. NOAA forecasts a busy Atlantic hurricane season from June through November 2020, with 13–19 named storms and 3–6 major hurricanes. Considering the risks, proactively preparing restaurants for hurricane season is a must. Here are steps you [...]
As a franchise owner, you know that things don't always go according to plan. Success in the restaurant industry always involves some amount of risk. Discover how building a risk management program for your franchise can help manage those risks, better protect your employees and guests from harm and shield your business from associated costs. [...]