There is high hope that 2021 will be a better year for restaurants than 2020, and with good reason. Some trends are now moving in the right direction and some market shifts appear close to their peak. Most importantly, many insurance carriers and restaurant owners are embracing a proactive approach to the challenges that remain, [...]
Employment practices refers to the part of your business that deals with hiring, firing and everyday workplace interactions. Employment practices liability claims alleging workplace discrimination or sexual harassment are increasingly common. In fact, the restaurant industry experiences more claims of misconduct than any other, according to the Harvard Business Review. With as many as 90% [...]
As business cycles ebb and flow, companies must make important decisions about hiring and firing. By taking the right actions as an employer, you can improve your workplace culture and productivity with new hires, and ease transitions for employees after separation. However, it's important to recognize the risk that employment practices carry for your business. [...]
To say things have changed over the last year is a bit of an understatement—change has swept through every industry, including insurance. Many food and beverage clients have been asked to do the impossible—and succeeded, continuing to stay afloat in an often ambiguous and shifting environment. As a business owner, your focus continues to be [...]
There are unique challenges when it comes to reducing employee theft at quick-service restaurants. Margins are thin, turnover is high, and almost everything is a consumable. While many businesses focus on external theft, restaurants face a significant risk from their own employees. According to the National Restaurant Association, up to 75% of inventory shortages and [...]
You may have noticed that demand in the food delivery industry is exploding. Even before COVID-19, more and more consumers were ordering delivery. With new health and safety guidelines, most quick service restaurants are considering adding delivery service or working with third-party delivery services such as DoorDash and Uber Eats. But it's important to understand [...]
While you hope your restaurant will not face severe weather during hurricane season, it always pays to be prepared. NOAA forecasts a busy Atlantic hurricane season from June through November 2020, with 13–19 named storms and 3–6 major hurricanes. Considering the risks, proactively preparing restaurants for hurricane season is a must. Here are steps you [...]